Deadbolt being fitted to a front door with a cordless drill

What Customers Say About True Locksmith

Google reviews from people who have had Neale at their door

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The reviews below are copied word for word from Google, where customers across Bayside and South East Melbourne, Victoria, leave them after a job. They are not edited and none are written by us. If Neale has worked on your door, a review on Google helps the next person decide, and the link at the bottom of this page goes straight to the form.

Recent Google Reviews

"I spoke with Neale regarding an issue with my front security gate. Whilst Neale was unable to assist with this common problem, he kindly provided his thoughts and experience (free of charge) about how I might resolve it. Great service and care. Highly recommended."

Chris G.

"My mother locked herself out of her apartment. Neale arrived within 15 minutes of me calling him for help. He was friendly, reasonably priced and very professional. I highly recommend Neale for your locksmith needs. Thank you Neale."

Jodi O.

"We are extremely happy with the service from Neale at True Locksmith. He helped us re-key our entire home and garage, whilst providing amazing customer service and value. This was the second time we've used his services and will always know who to call the next time we move home!"

Karrin K.
A key-cutting machine beside a wall of key blanks in the workshop

What the Reviews Have in Common

Three things come up again and again: the phone is answered by the locksmith himself, the arrival time he gives is the one he keeps, and the advice is honest even when the answer is that the job is not one we do. That is the whole business model. One person, 30+ years on the same streets, and no reason to oversell a lock when a service will do. Read how that plays out for a lockout or a whole-house rekey.

Leave a Review

If Neale has done a job for you, a sentence or two on Google is the most useful thing you can give a one-person business. Say what the job was, which suburb, and whether he turned up when he said he would.

Write a Google review
  • Licensed and insured
  • Member, Master Locksmiths Association of Australasia
  • Victoria Police Security Registration No. 72185491
  • Mon to Fri 7:00 am to 6:00 pm, Sat 7:00 am to 1:00 pm

Not a customer yet? Describe the job on the contact page and find out what the reviews are about, or see the work itself in the gallery.